Privacy notice

Clear, plain-language privacy

When you request tickets or contact our support desk, we use the information you provide to review your request, coordinate next steps, and communicate with you about confirmation details. We don’t sell personal information.

What we collect

Typical details include your contact information (such as email and phone), your traveler count, your preferred date, and any notes you share to help us plan for your group.

How we use it

We use your information to respond to your request, provide confirmation guidance, and answer support questions. If you check the email updates box, we’ll send request-related notifications.

Information sharing

We may share relevant request details with the experience provider to fulfill coordination and confirmation. We limit sharing to what’s necessary for your request.

Your choices

You can choose whether to receive email updates by using the checkbox on the request form. If you’d like to stop receiving certain notifications, contact our support desk.

Contact about privacy

Questions or concerns? Reach out through our support page and we’ll help.

Need help?

We’re here to clarify
Talk to our support desk

If you have questions about how we use your information in connection with tour requests, send a message and we’ll respond.

Contact support